Position Overview

  • This role is based out of Kipling’s regional office in Edmonton
  • Reports directly to the Vice President, Commercial Operations
  • Current portfolio is located primarily in Edmonton and Calgary

This role will carry out the senior leadership responsibilities for Kipling’s commercial property management portfolio in Alberta. The current portfolio is primarily comprised of office and industrial properties, with a small number of retail properties in Edmonton and Calgary. The individual will be responsible for property management of the portfolio as per the duties and responsibilities listed below and will be the primary contact for business development in Alberta. In addition, there will be some leasing responsibilities that are primarily renewal focused.  With some properties listed for lease with outside brokers, strong broker relationships and an understanding of lease negotiation and documentation are essential.  The individual will be an independent self-starter who enjoys working as part of a dynamic team in a growing mid-size company and who has a desire to grow with the company.  A self starter with strong discipline, attention to detail, innovative thought and interpersonal/communication skills are key attributes we are looking for in this position.

Duties and Responsibilities

Building Operations

  • Develop key relationships with client representatives and stakeholders and manage all communications;
  • Maintain close working relationships with tenants and oversee resolution of any tenant issues;
  • Perform regular inspections of the properties to ensure that high standards of cleanliness, maintenance and security are maintained and initiate corrective actions as needed;
  • Oversee rectification of day to day property management issues;
  • Procure all third party vendor services, observing budget restrictions and procurement guidelines, and tender/re-tender where and when required;
  • Supervise building operations staff in the performance of their duties;
  • Coordinate and develop operating manuals for the properties – eg. emergency preparedness, tenant manuals, property constructions manuals, etc;
  • Attend regular meetings with clients, stakeholders and tenants;
  • Manage/Oversee both capital and construction projects in conjunction with Kipling’s project management team, as approved by client in compliance with all governmental regulations;
  • Manage all administration duties at the property including any administrative staff;
  • Ensure compliance with any and all applicable government regulations;
  • Develop risk management programming for the property in conjunction with Kipling’s corporate policies;
  • Manage and oversee emergency situations;
  • All other duties as required.

Business Development

  • Responsible for maintaining excellent relationships with existing clients;
  • Network with industry associates to build on the Kipling brand in Alberta;
  • Contact Alberta based private and institutional owners to ensure they are aware of Kipling and to seek future management business;
  • Monitor and respond to any public or privately issued RFP’s;
  • Together with Head Office, prepare and present management proposals to potential clients;
  • Prepare management contracts for execution by client and Kipling executives;
  • Develop and implement a program that will help the company expand its business operations in Alberta.

Financial Duties: Reporting & Budgeting

  • Coordinate and manage monthly/quarterly reporting and annual operating and capital budget process as per client requirements;
  • Coordinate preparation of capital plan (1-5 year and 10 year);
  • Oversee accounting deliverables including processing of payables, invoicing, accounts receivable, utilities management, and all related reporting on a timely basis;
  • Manage all aspects of budgetary expenditures during the year;
  • Preparation of variance analysis on a monthly and ad hoc basis as required;
  • Ensuring proper work order and invoice approval procedures are maintained;
  • Review and approve purchase orders and invoices for work performed at the properties;
  • Review and monitor tenant invoices, accounts receivable and correspondence;
  • Liaise with accounting team to ensure accuracy and timely delivery of all client reports.


  • Develop annual leasing and marketing plan for each property as required by client;
  • Present budget leasing assumptions for senior management and client approval;
  • Undertake market research on industry leasing activity on a regular basis as required;
  • Develop and foster excellent relationships with broker community;
  • Ensure that all appropriate tenant renewal opportunities are pursued proactively;
  • Draft, negotiate and execute lease proposals and building standard lease documentation with a sense of urgency, on approval of senior management and/or client;
  • Manage lease negotiation process with outside legal counsel;
  • Partner with property manager/project manager to ensure tenant leasehold projects are delivered as per lease;
  • Adhere to Kipling standard leasing procedures for all lease transactions.


  • Minimum 7-10 years of direct commercial property management experience;
  • Post-secondary education, completed RPA and provincial licensing;
  • Broker’s license or working towards completion as per RECA;
  • Strong interpersonal and presentation skills;
  • Some leasing experience necessary including financial deal analysis and proposal drafting;
  • Strong written and verbal communication skills;
  • Experience coordinating capital and construction projects;
  • Organized, with the ability to prioritize and work well under pressure;
  • Strong team player able to work with many levels of staff and client stakeholders.